Refund policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
Only paperback and hardcover books are eligible for return. Unfortunately, we can't honor EBook returns.
To start a return, you can contact us at barbaranolan.author@gmail.com. Please note that returns will need to be sent to the following address:
22 Hubbardton Rd.
Wayne, NJ 07470
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at barbaranolan.author@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on EBooks
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at barbaranolan.author@gmail.com.
We have a 15-day return policy, on paperback and hardcover books only, which means you have 15 days after receiving your item to request a return, and only if what you received is damaged in any way.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
To start a return, you can contact us at barbaranolan.author@gmail.com. Please note that returns will need to be sent to the following address:
22 Hubbardton Rd.,Wayne, NJ 07470
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at barbaranolan.author@gmail.com.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on Ebooks.